Some of my favorite links from November. If you have any good links I missed pass them my way.

Software Development

intentionally and proactively providing an extra-normal level of support and manual help to users in order to learn about the barriers people are hitting

service and support driven development




Tech Management


Random Links

Links by wsyperek

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Welcome to Dan Mayer's development blog. I primary write about Ruby development, distributed teams, and dev/PM process. The archives go back to my first CS classes during college when I was first learning programming. I contribute to a few OSS projects and often work on my own projects, You can find my code on github.

Twitter @danmayer

Github @danmayer